Running your own small business entails various tasks—frequently at the same time. Monitoring all the things that happen in your business would eat a lot of your time. At the end, it costs you your personal life. In times like this, you can do nothing but WISH. However, the wishing situation stopped last July 2016. It was when Microsoft launched the next generation of intelligent business applications which uses the cloud technology. It is called Dynamics 365
Microsoft Dynamics 365 is a cloud service which combines CRM and ERP capabilities by providing new custom-built applications to help manage specific business tasks. Dynamics 365’s apps comprise field service, sales, marketing, project service automation, financials, operations, and customer service.
When this innovation was created three fundamental elements of Digital Transformation strategy were kept in mind. These are productivity, intelligence, and security. Dynamics 365 integrates with Microsoft products such as Office 365, Microsoft Azure, Microsoft Intelligence and other third-party applications.
Dynamics 365 contains Applications that are suitable for all types of industries and businesses. This will give you the capability to choose the applications that are needed for your business. You can easily monitor the KPI of your company.
A cloud-based solution. Therefore, you can access it anytime, anywhere and almost on any device. It will provide your field employees an access to update the CRM from outside the office. Also, it will show them the updated report right away.
A technology created and developed by Microsoft. Thus, it can easily be integrated with Microsoft Office 365. Once successfully integrated, it will grant you access to programs such as Word, PowerPoint, or Excel without leaving Dynamics. Hence, the information needed by your co-workers can be sent effortlessly from within Dynamics.
There are 2 Artificial Intelligence Solutions included in Dynamics 365. They are Power BI and Cortana. These tools offer projecting capabilities that will help you identify new opportunities. It will provide a quantitative information of the business performance. As a result, a better decision making can be made.
Dynamics 365 is a great feature of technology. Purposely built to make a smooth tracking, monitoring and evaluating of the key performance factor that affects any small business or organization. So moving forward, extracting and generating business performance data can be made easily.