Social Media Management tool for Foundations and Non Profits

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Social Media Management tool for Foundations and Non Profits

Microsoft social engagement

Microsoft Social Engagement for Foundations and Non Profits

Social Media. Facebook, Twitter, LinkedIn.. the list goes on and on. How do you exactly manage what you want to sell and what you want to hear from your customers? Microsoft is not far behind. Another awesome add-on to the Microsoft Dynamics 365 CRM is the Microsoft Social Engagement app. It allows sales and marketing teams to have better access to analyze social media data as well as empower them to drill down into what customers are really “saying” about the product or service.


Not just for Sales and Marketing….. 

Just like any other organization, Non-profits and foundations need Social Engagement, if not even more. There is a need to utilize funding for your organization types and maximize exposure to social media which could be quite the understatement when it comes doubling efforts to accomplish mission goals.

Social media analytics is such a huge thing nowadays. The best part of the MSE app is, of course, its integration to your Dynamics 365 CRM. No longer do you have to run a separate listening tool, you get to manage your social media activities from CRM itself.

The heart of an organization relies on how it’s customers feel about their products or services. Usually, traditional sales channels are often used to measure customer engagement. However, there is no doubt that data from social media provides more detailed insights and allows a deeper Donor and Volunteer Engagement.  The plethora of social media tools we employ to “listen” to our customers from all these sites can yield confusion and data overload without really providing any significant insights.

Microsoft Social Engagement Tool allows you to control how the data influx of these social media sites affect your unique business processes. Thus, it empowers your organization to gain better customer insight and engage with your customers on a deeper level.



Here are some of it’s best features…     

      Microsoft social engagement, Facebook, Linkedin



Social Listening

Be in the know about what your constituents and donors say about your organization and be updated with the trending topics and key influencers.

Microsoft social engagement





 Social Selling Assistant

Allows you to create a customized list of notifications or posts and helps increase your selling opportunities.


Microsoft social engagement



Experience the  Social Selling Assistant by watching this video




Social CRM

Allows you to visualize data trends by adding Social Insights to your Dashboards for concise reporting.


Microsoft social engagement


 Social Engagement

Using your corporate social profile, you can engage with your customers on Twitter, Facebook, and LinkedIn. Additionally, you can enable collaboration across the organization by being responsive to customizable social feeds.


Microsoft social engagement




Social Intent Analysis

Filter posts by 5 defined intent tags or create your own custom tags. Also, notification alerts and receive predictive assessments and is alerted for feedback with machine learning and adaptive sentiment controls feature.


Microsoft social engagement



Clearly, the wonders of marketing automation changed the landscape of how companies market their products, services, and their causes.  Harnessing the power of social media with  Social Engagement tool can definitely establish your organization within the digital social media map.

We can definitely help you achieve your goals and you can succeed in the business of doing good deeds.

Contact us today to know more about how Dynamics 365 CRM can help your organization grow.


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